Effective Date: 05 Nov 2025

At Spray WOW, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website (www.spraywow.com) and affiliated platforms. By using our services, you agree to the terms and practices outlined in this policy.

1. Company Ownership

Spray WOW (referred to as “Company,” “we,” “us,” or “our”) is the sole owner of the information collected on our website. This policy applies only to data collected through our website and does not apply to any third-party sites linked from our site.

2. Information Collection

We collect personal information in order to offer you a tailored and efficient shopping experience. The types of information we collect include, but are not limited to:

• Personal Identification Information: Name, email address, phone number

• Billing & Shipping Information: Shipping and billing address

• Transactional Data: Purchase history, product preferences, and transaction details

• Communication Data: Messages, feedback, and correspondence

While you can browse our website without registering, certain features such as order placement or access to exclusive services will require you to set up an account.

3. Use of Information

Your personal information is used to provide and improve our services, including but not limited to:

• Processing and delivering your orders

• Sending promotional offers, product updates, and relevant communications

• Enhancing the functionality and user experience of our website

• Responding to your inquiries and customer service requests

We do not share your personal information without your consent, except as outlined in this policy.

4. Communications

As a customer, you may receive communications from us:

• Promotions & Offers: Updates about our products and special offers. You can opt out at any time by adjusting your communication preferences.

• Newsletters: If subscribed, we will send periodic updates. You may unsubscribe from these at any time via email or the unsubscribe link provided in the communication.

• Service Notices: Important, service-related information (e.g., website maintenance) may be sent as necessary.

5. Legal Disclosure

We may disclose your personal information in the following situations:

• To Affiliates and Service Providers: Trusted partners to help with fraud prevention, service improvement, and marketing efforts.

• For Legal Compliance: To comply with applicable laws, including responding to legal requests (e.g., court orders, law enforcement inquiries).

• To Protect Rights & Interests: To defend our rights, the safety of our users, or the public interest.

6. Cookies

We use cookies to enhance your browsing experience. These small files help us track your website usage, preferences, and improve functionality. You have the ability to manage your cookie settings directly through your browser preferences.

7. Data Security

We take the security of your personal information seriously. While we do not directly store sensitive payment information like credit card numbers, all transactions are securely processed through trusted third-party payment gateways. We implement various security measures to protect your personal data from unauthorized access.

8. External Links

Our website may contain links to third-party websites. Spray WOW is not responsible for the content, privacy practices, or policies of any third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Business Transitions

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will ensure that any such transfer complies with applicable data protection laws.

10. Policy Updates

We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” In the event of material changes, we will notify you via email or display a prominent notice on our homepage.

11. Grievance Officer

For any concerns or questions regarding our privacy practices, you may contact our Grievance Officer as per applicable laws:

Name: Jack
Email: support@spraywow.pk
Address: Civic Centre, Phase 4, Bahria Town, Rawalpindi, Punjab, Pakistan